CRM with a client portal so buyers stop asking “where is it?”
A CRM with a client portal is not a shared password. In Ledrix, each client signs into their own dashboard — invoices, payment history, project progress, briefs, tickets, and a thread with the assigned seller. They cannot see other clients.
Sandbox is a shared tour with sample data. A trial is a private workspace of your own.
- Invoice INV-392Paid
- Website rebuildIn progress
- Message HamzaOn this order
Generic CRM vs Ledrix on this job
Without the split
- Status lives in Slack and email
- Screenshot of the wrong brand’s invoice
- Buyer has no login of their own
In Ledrix
- Client portal per buyer
- Invoices and tickets for that client
- Human reply from the assigned closer
What clients actually open
Status lives on the order, not in a 40-person Slack. Clients check invoice and project progress, then ping the closer on that order if something is stuck. Chat is a human thread, not a bot. Project-status changes stay in the portal; they do not fire a separate email today.
Orders and invoices for that client only
Project progress when your team opens a project
Support tickets to your team
No seller panel. No admin tools.
Tied to the brand, not a generic helpdesk
The portal is per client inside the agency workspace. Payment-link, payment-received, payment-failed, brief-request, and portal-invite emails go to the buyer. Assigned sellers still work from their panel on the same order.
Portal invite is a product email, not a DIY zap
White-label the hostname on plans with custom domains
Clients never see your other brands
Why agencies search for this
Delivery teams lose hours to “any update?” threads. A client portal does not replace routing or merchant split — it stops those threads after the sale. Ledrix keeps the portal on the same record as the lead and the payment.
One workspace: lead → order → portal
Plan feature: client portal on eligible packages
Tickets and projects follow the same isolation
Related agency CRM pages
Same product. Different search intent. Each URL owns one job — the features hub lists every capability.
Prove it in a live agency workspace
14-day free trial, no credit card — a private agency workspace. Prefer a shared tour first? The sandbox uses sample brands and does not open organization billing.
Questions on this topic
Straight answers from the Ledrix product — then start a trial or read all features.